Frequently Asked Questions
Everything you need to know about your next favorite seat.
How long does delivery typically take?
Standard delivery for in-stock sofas takes 7-14 business days. For custom-made orders, please allow 6-10 weeks for production and shipping.
Do you offer fabric samples before I purchase?
Yes, we offer complimentary swatch packs. You can select up to six fabric samples on our website to ensure the color and texture match your home perfectly.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your sofa, you can return it for a full refund, minus a flat-rate return shipping fee.
Does my sofa come with a warranty?
Every Sofa Club piece includes a 10-year structural warranty covering the frame and springs, along with a 1-year warranty on fabric and cushioning.
Do you provide assembly services?
Yes, we offer a 'White Glove' delivery service which includes room-of-choice delivery, full assembly by our professional team, and removal of all packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you spread the cost of your purchase.